Support
Questions, problems, or feedback about Waylark — you'll get a human, not a ticket bot.
Contact
Email is the one and only support channel: pixeyo@gmail.com
It helps to include your iOS version, the app version (You → Settings → About in the app), and what you were doing when the problem appeared. Because the app collects no data, we can't see anything on our side — your description is what we use to troubleshoot.
Frequently asked questions
What is a “detour,” exactly?
A detour is one small, optional adventure for the day — a gentle nudge to step off your usual path. Things like “take the long way home,” “call someone you miss,” “watch the sunset all the way down,” or “do nothing, on purpose, for five minutes.” They take anywhere from five to thirty minutes, and they're suggestions, never assignments. Waylark gives you exactly one a day so there's nothing to decide.
Why is it the same detour all day? Can I change it?
Waylark deliberately picks one detour per day and keeps it steady, so the app never becomes another thing to scroll. If today's doesn't fit, tap Swap for a different one — free users get one swap a day; Pro can swap as often as they like. You can also Skip entirely, which costs you nothing: a skipped day never breaks your streak. Tomorrow brings a fresh detour automatically.
How does the streak work — will I lose it if I miss a day?
Gently, on purpose. Completing a detour extends your streak by a day. Skipping a day never breaks it — a skip is a neutral bridge, not a failure. If you simply miss days, the streak resets quietly the next time you complete one; there's no shaming, no “you lost your streak!” banner. The point is the wandering, not the number.
What's the route, and where do the badges come from?
Every detour you complete becomes a glowing dot on a single winding route — a quiet map of your adventures, on the Route tab. There are five badges to find, all earned simply by wandering: your first step, a 7-day streak (Wanderer), a 30-day streak (Trailblazer), detours across at least three vibes (Explorer), and 50 detours completed (Wayfarer). Earned badges light up; the rest sit dimmed until you reach them.
What does Waylark Pro cost, and what does it unlock?
Pro unlocks all eight vibes — 55 detours in total — adding Be amazed, Outdoors, Taste, Creativity, Slow down and Type-2 fun to the free Wander and Connection packs. It's a subscription: $2.99 / month or $19.99 / year (with a 7-day free trial for new subscribers), or a one-time $39.99 lifetime purchase. The daily detour, your route, streak, notes, widgets and the share card are all free, forever.
I bought Pro — how do I get it on another device, or after a reinstall?
Open the app, go to You → Settings, and tap Restore Purchases while signed into the same Apple ID. Purchases are handled by Apple; manage or cancel a subscription under Settings → Apple ID → Subscriptions, and request refunds via reportaproblem.apple.com. If Pro lapses, the app returns to the free packs but never deletes your route or notes.
Where is my data? Can you recover it for me?
Your route, completions, notes and photos live only on your device — there is no account and no server, so we have no copy and cannot recover anything remotely. Deleting the app deletes your data, and it's covered by your normal iPhone/iCloud device backup. See the privacy policy.
Does it work offline? Will it drain my battery or track my location?
Yes, completely offline — the daily detour is chosen on-device, with no network needed. Waylark does not use GPS or location, doesn't run in the background, and makes no network requests of its own, so there's nothing to drain your battery or follow you around. Only the App Store purchase flow needs a connection, and Apple handles that.
Some detours don't suit me. Can I make it gentler or more accessible?
Yes. Pick your vibes and a difficulty in onboarding or in Settings, and Waylark leans toward shorter, calmer detours. Every vibe includes seated, on-wheels, indoor and low-energy variants, and no prompt assumes you're able-bodied, social or outdoorsy. If a prompt still doesn't fit, Swap or Skip — and tell us at pixeyo@gmail.com so we can keep the writing kind.
Can I turn the reminder off? Will it nag me?
There's a single, optional daily reminder at a time you choose, gently worded and easy to turn off in Settings — and the app works perfectly with notifications off entirely. Waylark will never send you a stream of guilt-trip nudges to come back.
Feature requests?
Always welcome at pixeyo@gmail.com. One standing boundary: Waylark will stay small and quiet on purpose — no feeds, no social graph, no streak-shaming, no tracking. Suggestions that keep it gentle are exactly what we're listening for.
The full manual
The Waylark Guide walks through everything in depth: the daily detour and how it's chosen, swapping and skipping, completing with a note or photo, the route and badges, the eight vibes, widgets and the share card, the daily reminder, accessibility, and Pro.